Privacy Policy

Focus. Apparel Ltd is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our online shop.

By using our online shop, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our services.

1. Information We Collect

We may collect the following types of personal information from you:

1.1 Personal Information:

  • Name
  • Email address
  • Shipping and billing addresses
  • Phone number

1.2 Payment Information:

  • Credit card or payment card information
  • Billing address

1.3 Usage Information:

  • Browsing history
  • Products viewed or added to your cart
  • Interaction with our website and advertisements

1.4 Communication Data:

  • Information you provide when you contact us, such as customer support inquiries, feedback, or product reviews

2. How We Use Your Information

We use your personal information for various purposes, including, but not limited to:

2.1 Processing Orders: To fulfill your orders, process payments, and provide shipping updates.

2.2 Customer Support: To respond to your inquiries, requests, and resolve issues.

2.3 Marketing and Promotions: To send you marketing communications, promotional offers, and newsletters (you can opt out at any time).

2.4 Website Improvement: To analyze website usage and trends to improve our online shop's functionality and user experience.

2.5 Legal and Compliance: To comply with legal obligations and resolve disputes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers: We may share your data with third-party service providers who assist us in fulfilling orders, processing payments, or providing customer support.

3.2 Legal Obligations: We may disclose your information in response to legal requests or as required by applicable laws, regulations, or government authorities.

3.3 Business Transactions: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the acquiring entity.

4. Your Choices

You have certain rights regarding your personal information:

4.1 Access: You can request access to your personal information that we hold.

4.2 Correction: You can request corrections to any inaccuracies in your personal information.

4.3 Deletion: You can request the deletion of your personal data, subject to legal requirements.

4.4 Marketing Opt-Out: You can opt out of receiving marketing communications from us at any time.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Updates to Privacy Policy

We may update this Privacy Policy from time to time, and the revised version will be posted on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at support@focusapparel.co.uk.